The CMA is watching UK retailers. Are you compliant?
From drip pricing fines to holiday records becoming a criminal offence since April 6 — retail compliance has never been more urgent.
ComplianceAlert monitors every regulator that affects your shop and sends daily alerts 30 days before deadlines hit.
No card needed · Free for 7 days · Cancel anytime
Retail faces 8+ regulators. Legal advice costs £300/hour. ComplianceAlert: £19/month.
Let Alice do all the hard work for you
Your personal AI compliance manager — available 24/7, knows your business, never misses a deadline.
Starter: 10 questions/day · Pro £78/mo: unlimited + audits + document generation
See what ComplianceAlert looks like for retail businesses
This is the real dashboard. Your alerts, your sector, your documents.
📄 33 Compliance Templates — Included Free
Holiday records log (legally required April 6), HSE incident log, employment contracts, GDPR policies, and more.
Browse the document library →All included from £19/month.
🚨 Active Retail Compliance Deadlines
EPR Packaging Labels — In Force Today
Every packaged product must now carry a Recycle or Do Not Recycle label. Enforced by Trading Standards. Criminal offence for non-compliance.
Check EPR obligations →389 Employers Named for Paying Illegal Wages
Costa, Bupa, and Hays Travel are on the government's named and shamed list. £7.3m in arrears owed to 60,000 workers. The Fair Work Agency launches April 7 with walk-in powers to investigate your business. Is your payroll compliant?
Check your compliance → compliancealert.co.uk/compliance-scoreFair Work Agency: Zero-Hours Monitoring Begins April 7
The Fair Work Agency proactively investigates zero-hours compliance from April 7 — no complaint needed. The 12-week reference period determines whether you must offer a guaranteed hours contract. Update your records now.
Download ZHC Policy Template →CMA Drip Pricing — ENFORCEMENT NOW
Countdown timers that restart, late-stage delivery fees (drip pricing), and fake "was/now" prices are now illegal under DMCC Act enforcement. Wayfair, Appliances Direct, and Marks Electrical already named. 100+ advisory letters sent across 14 sectors. Fine: up to 10% of global annual turnover — no court order required. Any UK retailer with sales tactics, online or in store, is at risk.
Review your pricing tactics →Tribunal Claims Now Cost £123,543 — From April 6
Unfair dismissal cap rises to £123,543 from April 6. Discrimination awards (Vento bands) up to £62,900+ — and sexual harassment is now whistleblowing-protected. From January 2027: the unfair dismissal cap is removed entirely. Is your business protected?
Understand your tribunal exposure →Fair Work Agency Launches April 7 — 200% Penalty Powers
From April 7, the Fair Work Agency takes over NMW enforcement with new 200% penalty surcharge. For every £1 of NLW underpayment, the fine is £3. 400 employers named this month for £7.3m. FWA also enforces SSP and holiday pay from day one.
Check your pay compliance →Holiday Pay Records
From 6 April 2026, failing to keep adequate holiday and holiday pay records becomes a criminal offence — with potentially unlimited fines. Published 27 March 2026. Near-zero employer awareness.
Alert me to this →CMA Fake Reviews Crackdown
5 businesses under investigation from March 27. If you've ever offered a discount for a review — you could be next. Fines: up to 10% of global turnover. No court order needed.
Tell me more →EPR Bag Data Deadline — TODAY
Retailers must submit plastic and paper bag supply data (for bags sold in H2 2025) by April 1. This is separate from EPR packaging labelling. EA and DEFRA joint enforcement. Almost zero SME awareness.
Check your bag reporting obligation →HFSS Advertising — Enforcement Live Since Jan 5
Online restrictions on HFSS food advertising in high-visibility website areas (homepage, category pages, checkout) are in force. If you're a food retailer running Facebook or Instagram campaigns for crisps, chocolate, or fizzy drinks — this applies to you now.
Review your ad campaigns →CMA Greenwashing — Updated Guidance Jan 2026
CMA updated green claims guidance January 22, 2026. If you sell eco, sustainable, natural or green products, you need documented supply chain evidence — supplier assurances are not enough. Fines up to 10% of global turnover, no court order needed.
Check your product claims →NLW £12.71/hr — NOW IN FORCE
HMRC automatic enforcement. Update payroll now. Every worker on minimum wage must be on £12.71 from April 1 — no grace period. Part-time and zero-hours staff included.
Check your payroll →EPR Packaging Labels — NOW IN FORCE
"Recycle" or "Do Not Recycle" label required on all new packaging. Obligated producers (those placing >50 tonnes of packaging per year) must be registered with the scheme. EA enforcement from day one.
Check EPR obligations →SSP Now Payable From Day 1 — April 6
The 3-day waiting period for Statutory Sick Pay is abolished from April 6 (ERA 2025). Every employee, including part-time and zero-hours staff, is eligible from their first day of sickness absence. Most retail employers are still operating under old policy.
Update your sick pay policy →Store Closure Liability Doubles — April 6
Failure to consult on collective redundancy now carries a protective award of up to 180 days' pay per employee (doubled from 90 days). Any retail employer planning store closures or restructuring after April 6 faces doubled exposure.
Review your redundancy obligations →DUAA Complaints Process — 19 June 2026
Documented data protection complaints procedure becomes mandatory for all data controllers. Every retailer with an email list, loyalty scheme, or CCTV must have a formal, written complaints process.
Prepare your complaints procedure →DMCC Subscription Contracts
Single-click cancellation and cooling-off periods become mandatory for subscription services. Affects any retailer with loyalty schemes, box schemes, or product subscriptions. CMA enforces directly.
Review your subscription terms →The compliance risks most retailers don't know about
UK retail is watched by hundreds of regulatory sources. These are the gaps catching shops off guard right now.
CCTV in your shop? You're probably missing 3 ICO requirements.
ICO requires a privacy notice in clear view of cameras, a documented retention policy (usually 30 days max), and a lawful basis for processing. Most small retailers have none of these. ICO enforcement against small retailers has increased 40% since 2023.
Shopify and Mailchimp default templates often don't meet UK PECR standards.
UK PECR requires explicit consent for marketing emails — not just a pre-ticked opt-in box. Default ecommerce templates frequently fail this test. If your customers didn't actively opt in with a clear choice, your email list may be illegal.
Selling food? Natasha's Law has caught hundreds of food retailers since 2021.
Allergen labelling under Natasha's Law applies to all pre-packaged for direct sale (PPDS) food — sandwiches, salads, baked goods made and wrapped on site. Every ingredient and allergen must be listed on the label. FSA prosecutions are rising.
Loyalty card scheme? ICO is actively investigating loyalty card data practices.
Any loyalty scheme that collects customer purchase data must have a documented privacy notice explaining what data is collected, how it's used, and how long it's kept. ICO opened formal investigations into 3 major loyalty schemes in 2025.
Every regulator that affects your shop
We monitor official sources from all 8 primary retail regulators daily — so you don't have to check 8 different websites.
Built for every UK retail business
Whether you run a high street shop, food deli, or online store — you face the same regulators. We keep you ahead of all of them.
Independent Shops
HMRC · ICO · Trading Standards · HSE
Food Retailers & Delis
FSA · ICO · HMRC · HSE · ASA/Ofcom
Multi-Site & Growing Chains
CMA · ICO · Trading Standards · Environment Agency
Simple pricing
Free for 7 days · No card needed · Cancel anytime
Starter
For independent retailers, sole traders and small shops
- ✓All 8 retail regulators monitored
- ✓Plain-English email alerts
- ✓Weekly digest every Monday
- ✓HMRC, ICO and Trading Standards prioritised
- ✓7-day free trial
Pro
For multi-site retailers, food retailers and growing chains
- ✓Everything in Starter
- ✓Instant SMS alerts for urgent changes
- ✓Multi-site support
- ✓FSA and food safety alerts prioritised
- ✓Compliance audit log (export)
- ✓7-day free trial
Enterprise
For multi-site operators who want compliance handled end-to-end
- ✓Everything in Pro
- ✓Priority WhatsApp alerts
- ✓Auto-populated compliance documents
- ✓Monthly briefing call
- ✓Dedicated account manager
- ✓Custom sector alerts
Full plan comparison
Everything included on each plan — no hidden limits.
| Feature | Starter £19/mo | ⭐ POPULAR Pro £78/mo | Enterprise £198/mo |
|---|---|---|---|
| Email alerts | ✓ | ✓ | ✓ |
| Weekly digest | ✓ | ✓ | ✓ |
| Instant alerts | — | ✓ | ✓ |
| SMS alerts | — | ✓ | ✓ |
| WhatsApp alerts | — | — | ✓ |
| Compliance documents | Templates | Pre-filled | Auto-updated |
| Regulators monitored | 3 | 8 | 8 + custom |
| UK regions | 1 | All | All |
| Priority support | — | ✓ | ✓ |
| Monthly briefing call | — | — | ✓ |
| Dedicated account manager | — | — | ✓ |
| Free trial | 7 days | 7 days | 7 days |
| Contract | None | None | None |
Free for 7 days on all plans · No card needed · Cancel anytime
Frequently asked questions
Stay ahead of every deadline.
ComplianceAlert monitors HMRC, ICO, CMA, HSE, FSA, Trading Standards and more — and sends daily alerts 30 days before they matter. £19/month. No contract. Cancel anytime.
Start free trial →No card needed · Free for 7 days · Cancel anytime