Privacy Policy

Last updated: 27 March 2026

ComplianceAlert is operated by Dan Hall (hallmooreltd@gmail.com). We are committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

ComplianceAlert is a UK regulatory monitoring service operated by Dan Hall, trading as ComplianceAlert. Our contact address for data protection matters is:

ComplianceAlert
Dan Hall
Email: hello@compliancealert.co.uk

We are the data controller for the personal data we collect about you. We will notify the ICO (Information Commissioner's Office) of our data processing activities as required by law. If you have any concerns about how we handle your data, you have the right to contact the ICO at ico.org.uk.

2. What data we collect

We collect the following categories of personal data when you create an account or use our service:

  • Identity data: Your name
  • Contact data: Email address
  • Business data: Business name, business type (e.g. restaurant, retail, construction), and UK region
  • Payment data: Payment card details and billing information, processed securely via Stripe. We do not store full card numbers on our systems.
  • Usage data: Information about how you use the service, including alert preferences and account settings
  • Technical data: IP address, browser type and version, time zone setting, operating system — collected automatically when you visit our website

We do not collect any special category personal data (such as health, ethnicity, or political views).

3. How we use your data

We use your personal data for the following purposes:

PurposeLegal basis
To create and manage your accountContract performance
To send you regulatory alerts relevant to your business type and regionContract performance
To process subscription paymentsContract performance
To send transactional emails (account confirmations, billing receipts)Contract performance
To improve and develop the serviceLegitimate interests
To comply with legal obligationsLegal obligation
To send you marketing communications (with your consent)Consent

4. Data processors

We share your data with the following trusted third-party processors, each bound by data processing agreements and appropriate safeguards:

Supabase
Database hosting and storage
Location: EU (AWS)
Stripe
Payment processing and subscription management
Location: USA (Standard Contractual Clauses apply)
Resend
Transactional email delivery (alerts, account emails)
Location: USA (Standard Contractual Clauses apply)
ElevenLabs
AI-generated voice call alerts (Pro plan)
Location: USA (Standard Contractual Clauses apply)
Twilio
Telephony services for phone call alerts (Pro plan)
Location: USA (Standard Contractual Clauses apply)

We do not sell your personal data to any third party.

5. Data retention

We retain your personal data for as long as your account is active, and for 1 year after you cancel your subscription. After this period, your data is securely deleted or anonymised.

We may retain certain data for longer where required by law (e.g. financial records for HMRC purposes — typically 6 years from the end of the relevant tax year).

6. Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • Right of access: You can request a copy of the personal data we hold about you.
  • Right to rectification: You can ask us to correct inaccurate or incomplete data.
  • Right to erasure: You can ask us to delete your data in certain circumstances (the “right to be forgotten”).
  • Right to data portability: You can request your data in a structured, commonly used, machine-readable format.
  • Right to object: You can object to processing based on legitimate interests or for direct marketing.
  • Right to restrict processing: You can ask us to pause processing of your data in certain circumstances.

To exercise any of these rights, please email hello@compliancealert.co.uk. We will respond within 30 days.

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

7. Cookies

We use only essential cookies necessary to operate the service (e.g. session authentication). We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect your ability to use the service.

8. Security

We take appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration, or disclosure. All data is encrypted in transit (TLS/HTTPS). Payment data is handled exclusively by Stripe and never stored on our servers in raw form.

9. Children

Our service is intended for business owners and is not directed at children under 18. We do not knowingly collect data from children. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to this policy

We may update this privacy policy from time to time. We will notify you of material changes by email or by posting a notice on our website. The “last updated” date at the top of this page reflects the most recent revision.

11. Contact

For any questions about this privacy policy or how we handle your data, please contact us at:

Email: hello@compliancealert.co.uk