hospitality

Hiring for Summer? Every Staff Member You Take On From July 1 Can Claim Unfair Dismissal in January

CA
ComplianceAlert Editorial·UK Regulatory Specialists
29 May 2026·10 min read
Hiring for Summer? Every Staff Member You Take On From July 1 Can Claim Unfair Dismissal in January

If you're hiring waiters, bar staff, kitchen hands or hotel workers this summer, you need to know this: from 1 July 2026, every person you take on can bring an unfair dismissal claim against you in just six months. That's a radical change from the current two-year qualifying period — and most hospitality operators haven't made any changes to their processes yet. If you hire someone on 1 July and they leave or are dismissed by 31 December, they can take you to an employment tribunal from 1 January 2027.

There's a second angle that's even more urgent. Employees you hire before 1 July — including everyone you've taken on in May and June — who complete six months' continuous service by 1 January 2027 will also be protected under the new rules. Your summer hiring decisions from right now carry tribunal risk. This guide covers exactly what changes, who is at risk, and what practical steps every pub, restaurant, hotel and bar operator must take before the deadline.

What Changes on 1 July 2026?

The Employment Rights Act 2025 — the biggest shake-up in employment law in a generation — changes the unfair dismissal qualifying period from two years to six months, effective 1 July 2026. This single change transforms the risk profile of every hire you make.

Currently, an employee must work for you for two years before they can bring an unfair dismissal claim. After 1 July, that drops to six months. The practical consequence is straightforward: a July starter can sue you by January. An August starter can sue you by February. The six-month probationary window most hospitality operators use as a management buffer is gone. It is your legal exposure window.

Key facts confirmed:

  • Qualifying period: two years → six months
  • Effective date: 1 July 2026
  • Applies to: all employees regardless of hours or contract type
  • Enforced by: employment tribunals (same process, same awards)
  • Maximum compensatory award (2026): £118,223 or 52 weeks' pay, whichever is lower

Employers do still have the ability to dismiss fairly within probation — but the process must now be followed from day one, not month 18. The days of using the two-year rule as a backstop are over.

Why Hospitality Is the Most Exposed Sector

Every sector is affected by the qualifying period change, but hospitality faces the greatest concentration of risk. According to data from Birketts, hospitality employment tribunal claims run at 12% above the cross-sector average. There are structural reasons for this:

  • High turnover: UK hospitality sees average annual staff turnover of 30–40%, compared to roughly 15% in the broader economy. More starts = more potential claims.
  • Seasonal hiring spikes: Pubs, hotels and restaurants take on large numbers of staff in May, June and July for the summer season. Many of these hires end in September or October when volumes drop — and that falls inside the new six-month window.
  • Inconsistent documentation: Many hospitality businesses rely on informal conversations for performance management, with no written records. Without documentation, a fair dismissal case is extremely difficult to defend at tribunal.
  • Supervisor training gaps: First-line managers in hospitality (head chefs, floor managers, supervisors) are often promoted on skill, not management training. They frequently conduct informal dismissals that don't follow the statutory disciplinary procedure.

Combined with the October 2026 extension of employment tribunal time limits from three months to six months, the exposure window for hospitality employers effectively compounds. A summer hire dismissed in October 2026 has until April 2027 to bring a claim — an 18-month total risk window from hire to claim deadline.

The May and June Hires You've Already Forgotten About

This is the angle that catches even well-prepared businesses out.

The new rules apply not just to employees hired after 1 July 2026, but to any employee who completes six months' continuous service on or after 1 January 2027. An employment law analysis published on 25 May 2026 by The Employment Law Solicitors confirmed this interpretation: if someone started in May 2026 and reaches six months in November 2026, they fall within the new regime — not the old two-year rule.

In practical terms:

Hire dateSix months reachedUnfair dismissal rights from
1 May 20261 November 20261 November 2026
1 June 20261 December 20261 December 2026
1 July 20261 January 20271 January 2027
1 August 20261 February 20271 February 2027

If you hired a new chef in May, a hotel receptionist in June, or a bar manager last week — they are already inside your risk window. The time to update your processes was the moment they signed their contract. The second-best time is right now.

What an Unfair Dismissal Claim Costs a Hospitality Business

Employment tribunal awards for unfair dismissal have two components:

  • Basic award: Calculated like statutory redundancy pay — age, length of service, weekly pay (capped at £719/week in 2026). For a short-tenure employee, this might be £1,500–£3,000.
  • Compensatory award: The bulk of the claim. Compensates for lost earnings, pension contributions, benefits. Capped at £118,223 or 52 weeks' gross pay. For a hospitality manager on £30,000, that's up to £30,000.

Then add legal costs. Defending an employment tribunal claim with a solicitor costs between £5,000 and £15,000 in legal fees alone, even if you win. ACAS early conciliation will resolve some claims, but ACAS settlement payments average £4,500 — and that's before you factor in management time lost preparing the defence.

For a single hospitality site with 10–20 employees, one poorly handled dismissal can cost the equivalent of three to four months' payroll. For groups with seasonal hiring across multiple venues, the cumulative exposure is significant.

The only protection is process. Businesses that follow the correct statutory disciplinary procedure, maintain contemporaneous records, and give employees a fair opportunity to improve are in a defensible position. Those that don't are not.

Six Things to Do Before 1 July 2026

You have 33 days. Here is what needs to happen:

1. Update your probationary period policy

Your standard six-month probation clause needs to be accompanied by a process that actually uses that time. Build in a one-month review, a three-month formal review with written feedback, and a final review at month five. If performance is unsatisfactory, you need written evidence at each stage.

2. Write (or update) your disciplinary procedure

The statutory minimum disciplinary procedure under the ACAS Code of Practice applies to all dismissals, regardless of length of service, once the new rules are in force. Your procedure must include: written notice of concerns, a formal meeting, the right to be accompanied, and the right of appeal. Without this, any dismissal is potentially automatically unfair — and tribunals can add 25% to an award if you fail to follow the ACAS Code.

3. Create a capability procedure

Many hospitality dismissals are for poor performance, not misconduct. These require a separate capability process: clear standards communicated in writing, a reasonable support period, documented improvement targets, and fair warning before dismissal. The disciplinary process is not the same as the capability process.

4. Train your supervisors and managers

The most common reason hospitality employers lose tribunal cases is not bad policy — it's good policy that managers didn't follow. Brief your head chefs, floor managers and supervisors on the new rules. Make clear that informal warnings, verbal dismissals, and "I'll let you go at end of shift" conversations are not compliant. Every step must be documented.

5. Audit your current new starters

Identify every employee hired since 1 January 2026. Calculate when they hit six months. If any will reach six months after 1 January 2027, they are in your risk window. Review their probationary records now. If documentation is thin, start building it — legally, contemporaneously dated records carry more weight than backdated ones.

6. Review your offer letters and contracts

Ensure every new contract issued after today references the probationary procedure by name and confirms it is incorporated into the contract. Contracts that say "six months' probation" without specifying any process provide no protection at tribunal.

Why Documentation Is Now Your Most Important Asset

This is worth saying plainly: in an employment tribunal, the side with the better paperwork usually wins.

Tribunals cannot read minds. They cannot verify what was said in a kitchen or behind the bar. What they can evaluate is what was written down, when, and whether it was shared with the employee. A handwritten note of a performance conversation, signed by the employee, is more valuable than any verbal discussion.

From 1 July 2026, you should treat every interaction with an employee in their first six months as potentially tribunal-relevant. That doesn't mean managing in a climate of fear — it means being professional, documented, and fair. Those three qualities are also, not coincidentally, what makes a good manager.

ComplianceAlert's Pro tier includes 43 downloadable compliance templates, including a probationary review form, disciplinary procedure, capability procedure and appeal process letter — all updated for the July 2026 changes. These are ready to use from day one.

Frequently Asked Questions

Does the six-month rule apply to zero-hours workers?

Yes. The qualifying period change applies to all employees, including those on zero-hours contracts, provided they are employees (not workers). Zero-hours employees gain unfair dismissal rights at the same six-month threshold as permanent staff.

Can we still use probation to manage out poor performers?

Yes — but the process must be followed. You can still dismiss during or at the end of probation for poor performance or conduct. The key is that you must follow the correct procedure: written feedback, a formal meeting, the right to be accompanied, and a documented opportunity to improve. A fair probationary dismissal that follows process will be defensible. An informal "we've decided this isn't working out" will not.

What about agency workers?

Agency workers engaged through an agency are workers, not employees of the venue. They do not have direct unfair dismissal rights against you. However, if you regularly engage the same agency worker over time, employment status may be challenged. If you're taking on workers directly, even under flexible contracts, seek advice on classification.

Does this apply in Scotland?

Yes. Employment law (other than some devolved areas) applies across England, Scotland and Wales.

What about employees who started before 1 July 2026?

The confirmed interpretation is that employees who complete six months' service on or after 1 January 2027 will benefit from the new shorter qualifying period — regardless of their hire date. This means anyone hired from July 2026 or later, and some earlier hires, will qualify faster than they would have under the old rules.

Is there any grace period for smaller businesses?

No. The six-month rule applies from 1 July 2026 to all employers regardless of size. There is no minimum headcount threshold. A two-person café faces the same obligations as a national restaurant chain.


The summer hiring season and the Employment Rights Act 2025 are arriving at the same time. Every staff member you take on from 1 July onwards is inside a six-month tribunal window. Your May and June hires are already in theirs. Get your probationary processes, disciplinary procedures and documentation in order before the deadline — not afterwards.

ComplianceAlert monitors the Employment Rights Act changes, sends plain-English alerts when enforcement practice changes, and includes 43 compliance document templates ready to download. Start free at compliancealert.co.uk/hospitality — no card required.

Need professional advice on updating your employment contracts and procedures? Find a verified employment lawyer or HR consultant at compliancemarket.co.uk/employment-lawyers.

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